SHIPPING INFORMATION
Australia
- FREE express shipping on all Australian orders over $150.00.
- Shipping times are typically between 1-3 business days for express.
New Zealand
** Please note, Covid is causing shipping delays to New Zealand again. Please allow up to 4 weeks for shipments to arrive.
- Standard shipping $15AUD or express $25AUD.
- Shipping times are typically between 9-15 business days for standard and 6-12 business days for express.
- Customers are responsible for paying any customs or import duties (including VAT) imposed by your country of residence.
All orders are dispatched from our Geelong warehouse (postcode 3228) within 1-2 business days via Australia Post and you will be emailed a tracking link.
Rest of World
Due to the Coronavirus, we have temporarily stopped shipping to the rest of the world. Please join our email list to hear when the borders re-open and shipping resumes.
Order Changes
If you need to make a change to your order please email hello@isleofsummerlabel.com as soon as possible. Once an order has been shipped we are unable to make changes.
Packaging
Your order will be wrapped in our own branded reusable drawstring 100% cotton bag and shipped in a 100% bio-degradable poly bags to post your order. These bags can be reused for sending your returns or composted in your home compost system.
Note
Isle of Summer cannot be held responsible for any delays with Australia Post as these are outside of our control. Isle of Summer is not liable for lost or stolen shipments so please ensure you nominate a secure delivery address. If any packages are returned to us as a result of an incorrect address, you will be liable for any additional shipping costs to have the product shipped again.