The Isle of Summer VIP Rewards program was created to reward our customers for their love and support. By joining our program, you are accepting out Terms & Conditions as set out below.
Simply create a customer account on our website and you will automatically become part of our program. Customer accounts can be found via the Person Icon in the top right corner if visiting our site on your desktop, or in the menu button when visiting our website on your mobile phone.
Earn 1 point for every $1 you spend online. Each time you spend, you will receive an email with your updated loyalty points balance. There are also plenty of other ways to earn loyalty points under the Earn tab of your loyalty profile, including following us on Instagram, leaving a product review and referring friends. Use your loyalty points to redeem rewards, or save them up to unlock even more exciting rewards.
Points will not accumulate on shipping costs and will be subtracted on refunded items. Points are applied to your accounts once paid and fulfilled by Isle of Summer.
You can check your balance and rewards anytime by clicking 'VIP Rewards' in the menu bar on our website. Each time you shop online, you will receive an email with your updated loyalty points balance. From here, you can click through to your loyalty profile, where you can redeem rewards.
When you have enough points to unlock a reward, you'll be able to redeem it for a unique reward coupon. You can use your reward coupon during checkout. Just copy and paste your unique code into the Discount bar and click 'Apply'. Note, you can only use one coupon code per order.
Isle of Summer works with a company called Marsello that specialises in reward and referral program management. Isle of Summer handles all of the ordering, shipping and billing processes. Marsello manage and track all activity associated with the VIP Rewards program, including the tracking of links and orders to ensure that you receive the correct reward in the form of an online store discount.
We try out best to thoroughly test all third party applications but sometimes little quirks happen. If you ever have any concerns or feedback about the loyal tracking, please do not hesitate to contact us at email@example.com so that we can assist.
No, we feel this is taking advantage of the loyalty program. We are able to track all referral codes back to the original source and will double check every code used. Any orders placed using a coupon code that was clearly generated from referring yourself (or your partner) will be cancelled immediately.
Please contact us if you have any questions: firstname.lastname@example.org.